FAQ

MasterWax Garage was founded by a genuine passionate for other passionates of the automobile looking for finer services.
The passion and obsession to details runs deeps in our company and is apparent in the superior fine work we offer.
MasterWax provides a wide range of services to suit your needs. High quality and professionalism are guaranteed, and unrivaled nationwide.
Technology is always changing and we constantly maintain a pulse on the latest products available in the automotive industry.
We have a worldwide network of partners, pioneers in the industry.
Our network of partners and knowledgeable detailers reaches all over the world.
Our research into the latest products and methods gives us the advantage to provide your vehicle with the care it deserves.
Not only do we provide our customers with the highest level of service, we also educate them on how to properly detail and maintain the vehicle throughout their ownership. We take great pride in each vehicle we service and work on each one as if it was ours.
We are committed to providing the highest level of service and dedication for your highest satisfaction.
Choose MasterWax Garage to take your car to the next level and turn it to more exceptional.

We do offer a drop off pick up service.

Yes, for most of the services we require the vehicle to be dropped at our facility to perform the job.
Services such as ceramic, PPF, and wrap are required to be done in environmentally controlled conditions, and our center is sophistically built and equipped to meet the highest standards;
we have complete control over environment hazards to ensure high-quality results.

The many benefits of window film include eye comfort, UV protection, decreased heat, increased aesthetics, and increased safety, privacy, and energy savings.

Our packages were designed based on how you care for the vehicle and length of ownership. The higher the grade of film, the more heat rejection properties.

Ceramic Window Tint is a technologically advanced film with outstanding, top-performing features.
The addition of ceramic technology enhances solar performance and infrared rejection, maintaining a fully non-metal construction for no signal interference with on-board or portable electronic devices.

The amount of time varies, depending on your type of vehicle. A complete car takes 1 up to 2 days.

After window film installation, wait a week before cleaning the inside of the window where the film was installed. Use a window cleaner without ammonia and a soft cloth or rubber squeegee

No, window film does not prevent glass from breaking. However, due to a very aggressive adhesive, the film helps to hold the pieces of broken glass together and reduce glass shattering in a car accident or any other type of shock.
So even though the film doesn’t not prevent from breaking, it increase safety by retaining dangerous glass fragments and pieces together.

Our window film has a technology to make film color stable, thus carrying a lifetime warranty that guarantees no color change.
This means that our window films do not turn purple or change color like cheap films sold around in other shops.

Damaged window film cannot be repaired, but the damaged piece of film can be removed and the glass can be retinted.

We advise all of our customers not to roll their window down for at least 24 to 48 hours after window film has been installed. This allows the film to cure and adhere to the glass before the window is moved.

Unlike window film, factory tint is a pigment within the glass that’s installed during the manufacturing process.
There is no way to remove the tint from the glass. The only alternative to getting the same benefits of window film is to install window film over the factory tint.
Plus, our window tint film has many more solar benefits than factory window tint, it rejects 99% of ultraviolet rays and up to 75% of heat.
Adding film on factory tint will also give you more privacy, especially when trying to hide stored personal items in the back of the vehicle.

Detailing is a specialized process of keeping your vehicle appearance as close to shroom condition as possible. At MasterWax Garage our aim is to have your car looking the way it did when you drove off the dealer.

Over time, natural wear and tear as well as adverse effects from mother nature can take a toll on your vehicle.
With our restoration and preservation services, paint and body damage can be prevented and your vehicle will be able to maintain a constant state of perfection.
High end detailing not only provides an awesome finish, it protects the overall condition of the vehicle and helps maintain its value.
Also, Your car is a direct representation of you. Maintaining a well manicured vehicle projects a certain image and a preconceived notion about how the owner takes care of valuable items.

An acid-free, pH-balanced iron remover process that decontaminates exterior paint work and wheels while preventing the spread of iron related damage to protect against paint system failure.
The paint pores are opened to exfoliate airborne elements and iron particles.

Let’s face it, a car is not an investment. It is a liability. Over time, natural wear and tear as well as adverse effects from mother nature can take a toll on your vehicle.
With our protection and preservation services, paint and body damage can be prevented and your vehicle will be able to maintain a constant state of perfection while providing you with peace of mind,
ease of maintenance and retain value.

This question comes down to what you’re looking for. If you’re looking to protect your vehicle paint against rock chips, scratches and even light accident impact then PPF is recommended.
If you’re looking to protect against chemical stains arising from acidic contaminants, and elements (such as bird droppings), and light surface scratches. then ceramic coating is the way to go.
The choice might seem tricky. If still unsure, it would be best to speak to one of our qualified technicians to assist you with your decision.
For the ultimate in protection, you can do paint protection film first, then add a ceramic coating layer on top.

Protection, peace of mind and retains value. Imagine having a “giant screen protector” installed on your car. Our paint protection film combines best-in-class durability and clarity not previously available in the market.
Our exclusive line of clear ppf offers best in class hydrophobic, self-healing, anti-contamination, anti-yellowing. ​ No other conventional films will have such abilities or are limited to only having one functionality.
In addition, the clear coat employs special elastomeric polymers that “self-heal” eliminating swirl marks and other fine scratches without having to do anything.

Our Paint Protection Film contains a proprietary top-coat. This top coat protects the urethane against surface scratches. The majority of surface scratches will self-heal when exposed to heat – sun, warm panel (motor running), warm water, etc.

Purchasing Paint Protection Film comes down to a few variables. Your budget, how much coverage you want, the condition and size of your vehicle, the brand of PPF you want. All of these factors are going to determine the cost.

In most cases, we recommend applying PPF over panels that are defect free.
There is nothing wrong with applying PPF over paint defects, however, you will see slight air pockets around the defects (this includes areas with touch-up paint applied) and PPF will magnify the imperfections.
We offer various cosmetic repair options such as Paint Correction, Polishing, Touch Up Paint and can refer out to reputable body shops for any paint and body work. Think of applying screen protector on your cracked smartphone screen, that’s how it would look like.

At MasterWax we provides a free follow up wash with all paint protection film installation to each client at no additional cost, we also:
Ensure ensure our installation is phenomenal.
Trim and remove excess film.

Yes you can remove paint protection film once applied. Although the adhesive is very strong and bonds extremely well to your paint surface, our certified technicians can assist you with the removals/replacements.

Paint protection film does NOT damage painted surfaces. It in fact protects the paint surface.

Yes, you can wax over paint protection film. It’s even possible to add ceramic coating on top as well for the double layer protection and incredible gloss.

Light scratches will heal on their own in about 20 to 30 minutes at room temperature. If the damage is more severe, give us a call or bring the car in to see what we can do. Every situation differ

Paint correction will be required on swirl marks, bird dropping stains, water spots, spider webbing, fine to deep scratches, and other paint defects and imperfections.
Multi-stage paint correction can be defined as re-leveling, rejuvenation, and renovation. At MasterWax, we use high-tech tools and materials coupled with knowledge and experience to permanently remove all defects and impurities.
Our expertise lies in restoring your car’s paint to a better-than-new condition, revealing an optically clear and smooth finish.

It is a common misconception that a brand new vehicle requires no paint correction and that the paint is fresh from the factory.
It is the dealership’s responsibility to do a car prep before delivering to the customer. However, dealerships will always use the fastest and cost effective way to prep the car, which inevitably creates imperfections on paint.

It’s a good investment to permanently protect the exterior from deteriorating prematurely and maintain a higher resale value.
Less maintenance due to the slickness of the coating won’t allow dirt, brake dust and road tar to stick to your paint, wheels or glass nearly as much making cleaning your vehicle a much more enjoyable and effortless process.
Not to mention you will see ultimate gloss and colour depth not comparable to anything else. Properly maintained vehicles will shine like new for many years to come.

MasterWax includes a free follow up wash and inspection, a few weeks after you have your vehicle back, at no additional cost. This follow up includes:
Ensuring your first wash is flawless and you see the actual results of the ceramic coating.
Ensuring our installation is phenomenal.

A car wrap is a decal or large vinyl graphic applied on the surface of a vehicle.
It is used to change the way a vehicle looks on a temporary basis, as the wrap may be removed if necessary without altering the car’s original paintwork.

A full wrap refers to a wrap that completely covers the vehicle in vinyl.
A partial wrap (or half wrap) refers to a wrap that is not fully covered. For instance, you looking to add racing stripes or have a chrome or carbon hood, our partial wraps service would do that for you.
Or you were to advertise your business on the rear door and rear side panels of your van, it would be referred to as a partial wrap as well.
Anything less than a full car wrap is considered a partial wrap. For partial wraps, we can use digitally-printed graphics or cut vinyl text and logos, depending on the design you want and your budget.

The cost of wrapping a vehicle would depend on a number of factors, such as the size of the wrap and the type of vinyl used. Our friendly car wrap technicians can give you an idea of the cost of your custom work.

Not at all. The car wrap will even protect your OEM paint. However, if the paintwork is not in good condition to begin with—for instance, if paint is chipping off—then the wrap may pull off the chipping paint when it is removed.

A wrap is intended to be a short-term solution to colour change. A respray on the other hand, is very permanent.
A wrap allows you to enjoy your car in any given colour, but then remove the wrap if you wish, for example, to re-sell it in the original paintwork.
For instance, it would be easier to sell a red Ferrari than a blue one.

Most modern vehicles contain an ECU (or Engine Control Unit) that is effectively a small computer which controls how the engine works. Vehicle manufacturers de-tune the engine by setting the software on the ECU to default before sending the vehicle out.
This is done due to the manufacturers having to sell their cars all over the world; this means that the software settings on the ECU must take into account different climates, laws & restrictions and varying quality of fuels.
Vehicle remapping is basically the modification/replacement of the manufacture default software on a vehicles ECU.

There are many reasons to choose vehicle remapping. Firstly, you will notice that your engine responds better when the accelerator is pressed. The overall torque and power will be noticeably increased.
Power delivery will be smoother making for a much safer driving experience, which in turn also makes it easier and safer to overtake.
During normal driving you will notice that your MPG is better which not only decreases the cost of fuel that you will have to pay, but it also minimizes your carbon foot print. Throttle response will be improved and the rev range will be enhanced.

The remap will obviously increase the power output of your vehicle and depending on how you drive depends on how reliable it is for you.
If you drive it harder then naturally you can expect to decrease the life of your engine but likewise if you thrashed it without even having it mapped then you would expect this to be the case anyway.
The remap does not in any way stress the engine so the remap itself does not affect the longevity, only your driving style.